E-commerce Intern (Omnichannel)

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Overview:

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Ninalem’s Party is searching for a dynamic E-commerce Intern who is ready to immerse themselves in the exciting world of online retail! In this exciting role, you will gain hands-on experience in managing e-commerce operations across platforms such as Amazon, Etsy, Shopify, and other marketplaces. This internship offers a unique opportunity to contribute to various aspects of our e-commerce strategy, from product listings to customer engagement.

Who We Are:

Ninalem’s Party is a statement party supply brand with a mission to inspire the world to Party
Unapologetically!
We are a female-founded brand that manufactures and designs bold, snarky, and stylish party supplies you won’t find anywhere else. In addition to our strong e-commerce presence, we can be found in over 400+ stores nationwide including HomeGoods and Urban Outfitters. Our products are perfect for bachelorette parties, girls weekends, birthdays and more!

The Ideal Candidate possesses the following traits: 1. Tech-Savvy:

Comfortable with technology, including e-commerce platforms, digital marketing tools, and analytics software.

2. Detail-Oriented:
Demonstrates a keen attention to detail in managing product listings, order fulfillment, and

analyzing data. 3. Adaptable:

Thrives in a fast-paced and dynamic e-commerce environment, capable of adapting to changes and challenges.

4. Customer-Focused:
Values customer satisfaction and is attentive to customer inquiries and feedback across various

platforms. 5. Analytical Thinker:

Enjoys analyzing e-commerce metrics, sales data, and customer behavior to derive insights and optimize strategies.

6. Creative:
Brings creativity to content creation, contributing to visually appealing product listings and

marketing materials. 7. Collaborative Team Player:

Enjoys collaborating with cross-functional teams, including marketing, logistics, and customer service, to achieve common goals.

8. Proactive:
Takes initiative in supporting various aspects of e-commerce operations and actively contributes

to continuous improvement. 9. Problem-Solver:

Approaches challenges with a problem-solving mindset, finding solutions to enhance the overall e-commerce experience.

  1. CuriousandLearning-Oriented:

    • Demonstrates curiosity about e-commerce trends, industry innovations, and emerging

      technologies.

    • Open to learning and staying updated on the latest developments in online retail.

  2. OrganizedandEfficient:

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Manages tasks efficiently, ensuring that product listings, order processing, and customer engagement are well-organized.

12. CommunicationSkills:
Possesses strong communication skills for effective collaboration with team members and

customer interactions. 13. EnergeticandEnthusiastic:

Brings energy and enthusiasm to the role, contributing to the dynamic atmosphere of the e- commerce team.

14. BusinessAcumen:
Shows an understanding of business principles and the impact of effective e-commerce

strategies on overall company success. 15. EthicalConduct:

Upholds ethical standards in customer interactions, content creation, and compliance with platform policies.

16. Results-Driven:
Strives to achieve results in terms of sales performance, customer satisfaction, and the overall

success of e-commerce operations.

Responsibilities:

  1. Multi-Platform Management:

    • Assist in managing product listings and storefronts on Amazon, Etsy, Shopify, and other e- commerce platforms.

    • Ensure consistency and optimization of product information across platforms.

  2. Order Fulfillment:

    • Support the order processing workflow to ensure accurate and timely fulfillment.

    • Coordinate with logistics and warehouse teams to optimize inventory and shipping processes.

  3. Customer Engagement:

    • Respond to customer inquiries and reviews on different platforms.

    • Contribute to customer engagement strategies to enhance the online shopping experience.

  4. Digital Marketing Collaboration:

    • Collaborate with the marketing team to execute digital marketing initiatives on e-commerce platforms.

    • Assist in creating and scheduling content for product promotions and campaigns.

  5. Analytics and Reporting:

    • Analyze e-commerce metrics, sales data, and customer behavior.

    • Prepare reports on performance indicators and provide insights for optimization.

  6. Competitor Analysis:

    • Conduct research on competitors within the party supply market on various platforms.

    • Identify opportunities for differentiation and improvement.

  7. Product Launch Support:

    • Assist in the launch of new products on e-commerce platforms.

    • Contribute to strategies for product visibility and promotion.

  8. Website Maintenance:

    • Contribute to the maintenance and updating of the company's e-commerce website.

    • Ensure accurate product information, pricing, and a user-friendly experience.

  9. Collaboration with Marketplace Policies:

    • Stay informed about and comply with policies and guidelines on each e-commerce platform.

    • Contribute to strategies that align with platform-specific requirements.

  10. ContentCreation:

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  • Assist in creating compelling product descriptions, images, and other content to drive sales.

  • Contribute to the development of marketing materials for online campaigns.

    Learning Objectives:

  1. Multi-Platform Management:

    • Gain hands-on experience in managing product listings and storefronts on diverse e-commerce platforms, including Amazon, Etsy, Shopify, and others.

    • Understand the nuances and requirements of each platform for effective multi-platform management.

  2. Order Fulfillment and Inventory Management:

    • Acquire skills in the order processing workflow to ensure accurate and timely fulfillment.

    • Coordinate with logistics and warehouse teams to optimize inventory management.

  3. Customer Engagement Strategies:

    • Develop customer engagement skills by responding to inquiries, reviews, and feedback on

      different e-commerce platforms.

    • Contribute to strategies aimed at enhancing the overall online shopping experience for

      customers.

  4. Digital Marketing Execution:

    • Collaborate with the marketing team to execute digital marketing initiatives specific to e- commerce platforms.

    • Learn to create and schedule content for product promotions and campaigns.

  5. Analytics and Reporting:

    • Gain proficiency in analyzing e-commerce metrics, sales data, and customer behavior.

    • Prepare reports on performance indicators, providing insights for continuous improvement.

  6. Competitor Analysis:

    • Conduct research on competitors within the party supply market on various e-commerce platforms.

    • Identify opportunities for differentiation and improvement based on competitor insights.

  7. Product Launch Strategies:

    • Assist in the launch of new products on e-commerce platforms, understanding the strategies for visibility and promotion.

    • Contribute to developing effective product launch plans.

  8. Website Maintenance:

    • Learn the essentials of maintaining and updating the company's e-commerce website.

    • Ensure accurate product information, pricing, and a user-friendly experience.

  9. Compliance with Platform Policies:

    • Understand and comply with policies and guidelines on each e-commerce platform.

    • Contribute to developing strategies aligned with platform-specific requirements.

  10. ContentCreationSkills:

    • Develop skills in creating compelling product descriptions, images, and other content to drive sales.

    • Contribute to the development of marketing materials for online campaigns.

  11. AdaptabilitytoE-commerceEnvironment:

    • Adapt to the fast-paced and dynamic nature of the e-commerce environment.

    • Develop the ability to handle changes, challenges, and updates in the online retail landscape. These learning objectives aim to provide the intern with a comprehensive understanding of e-commerce operations, customer engagement, digital marketing, and the specific requirements of managing party supply products across various online platforms. The internship is designed to be a valuable learning opportunity that prepares the intern for a future career in e-commerce.

      Qualifications:

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  • Current enrollment in a relevant degree program (e.g., Business, Marketing, E-commerce).

  • Familiarity with e-commerce platforms such as Amazon, Etsy, and Shopify.

  • Strong communication and interpersonal skills.

  • Detail-oriented with organizational abilities.

  • Basic understanding of digital marketing concepts.

  • Proficient in Microsoft Office suite.

  • Self-motivated with a proactive approach to tasks.

  • Ability to adapt to a fast-paced and dynamic e-commerce environment.

  • Applicants must be a Current NJ undergraduate student, Graduate student, or recent college graduate

    (must have graduated less than one year prior to start of the internship experience (May 2023-May 2024 graduates)

    Applicants may submit a resume and cover letter to careers@ninalemsparty.com

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