E-commerce Intern (Omnichannel)
Overview:
Ninalem’s Party is searching for a dynamic E-commerce Intern who is ready to immerse themselves in the exciting world of online retail! In this exciting role, you will gain hands-on experience in managing e-commerce operations across platforms such as Amazon, Etsy, Shopify, and other marketplaces. This internship offers a unique opportunity to contribute to various aspects of our e-commerce strategy, from product listings to customer engagement.
Who We Are:
Ninalem’s Party is a statement party supply brand with a mission to inspire the world to Party
Unapologetically! We are a female-founded brand that manufactures and designs bold, snarky, and stylish party supplies you won’t find anywhere else. In addition to our strong e-commerce presence, we can be found in over 400+ stores nationwide including HomeGoods and Urban Outfitters. Our products are perfect for bachelorette parties, girls weekends, birthdays and more!
The Ideal Candidate possesses the following traits: 1. Tech-Savvy:
• Comfortable with technology, including e-commerce platforms, digital marketing tools, and analytics software.
2. Detail-Oriented:
• Demonstrates a keen attention to detail in managing product listings, order fulfillment, and
analyzing data. 3. Adaptable:
• Thrives in a fast-paced and dynamic e-commerce environment, capable of adapting to changes and challenges.
4. Customer-Focused:
• Values customer satisfaction and is attentive to customer inquiries and feedback across various
platforms. 5. Analytical Thinker:
• Enjoys analyzing e-commerce metrics, sales data, and customer behavior to derive insights and optimize strategies.
6. Creative:
• Brings creativity to content creation, contributing to visually appealing product listings and
marketing materials. 7. Collaborative Team Player:
• Enjoys collaborating with cross-functional teams, including marketing, logistics, and customer service, to achieve common goals.
8. Proactive:
• Takes initiative in supporting various aspects of e-commerce operations and actively contributes
to continuous improvement. 9. Problem-Solver:
• Approaches challenges with a problem-solving mindset, finding solutions to enhance the overall e-commerce experience.
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CuriousandLearning-Oriented:
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Demonstrates curiosity about e-commerce trends, industry innovations, and emerging
technologies.
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Open to learning and staying updated on the latest developments in online retail.
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OrganizedandEfficient:
• Manages tasks efficiently, ensuring that product listings, order processing, and customer engagement are well-organized.
12. CommunicationSkills:
• Possesses strong communication skills for effective collaboration with team members and
customer interactions. 13. EnergeticandEnthusiastic:
• Brings energy and enthusiasm to the role, contributing to the dynamic atmosphere of the e- commerce team.
14. BusinessAcumen:
• Shows an understanding of business principles and the impact of effective e-commerce
strategies on overall company success. 15. EthicalConduct:
• Upholds ethical standards in customer interactions, content creation, and compliance with platform policies.
16. Results-Driven:
• Strives to achieve results in terms of sales performance, customer satisfaction, and the overall
success of e-commerce operations.
Responsibilities:
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Multi-Platform Management:
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Assist in managing product listings and storefronts on Amazon, Etsy, Shopify, and other e- commerce platforms.
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Ensure consistency and optimization of product information across platforms.
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Order Fulfillment:
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Support the order processing workflow to ensure accurate and timely fulfillment.
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Coordinate with logistics and warehouse teams to optimize inventory and shipping processes.
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Customer Engagement:
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Respond to customer inquiries and reviews on different platforms.
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Contribute to customer engagement strategies to enhance the online shopping experience.
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Digital Marketing Collaboration:
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Collaborate with the marketing team to execute digital marketing initiatives on e-commerce platforms.
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Assist in creating and scheduling content for product promotions and campaigns.
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Analytics and Reporting:
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Analyze e-commerce metrics, sales data, and customer behavior.
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Prepare reports on performance indicators and provide insights for optimization.
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Competitor Analysis:
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Conduct research on competitors within the party supply market on various platforms.
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Identify opportunities for differentiation and improvement.
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Product Launch Support:
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Assist in the launch of new products on e-commerce platforms.
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Contribute to strategies for product visibility and promotion.
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Website Maintenance:
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Contribute to the maintenance and updating of the company's e-commerce website.
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Ensure accurate product information, pricing, and a user-friendly experience.
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Collaboration with Marketplace Policies:
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Stay informed about and comply with policies and guidelines on each e-commerce platform.
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Contribute to strategies that align with platform-specific requirements.
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ContentCreation:
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Assist in creating compelling product descriptions, images, and other content to drive sales.
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Contribute to the development of marketing materials for online campaigns.
Learning Objectives:
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Multi-Platform Management:
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Gain hands-on experience in managing product listings and storefronts on diverse e-commerce platforms, including Amazon, Etsy, Shopify, and others.
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Understand the nuances and requirements of each platform for effective multi-platform management.
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Order Fulfillment and Inventory Management:
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Acquire skills in the order processing workflow to ensure accurate and timely fulfillment.
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Coordinate with logistics and warehouse teams to optimize inventory management.
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Customer Engagement Strategies:
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Develop customer engagement skills by responding to inquiries, reviews, and feedback on
different e-commerce platforms.
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Contribute to strategies aimed at enhancing the overall online shopping experience for
customers.
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Digital Marketing Execution:
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Collaborate with the marketing team to execute digital marketing initiatives specific to e- commerce platforms.
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Learn to create and schedule content for product promotions and campaigns.
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Analytics and Reporting:
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Gain proficiency in analyzing e-commerce metrics, sales data, and customer behavior.
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Prepare reports on performance indicators, providing insights for continuous improvement.
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Competitor Analysis:
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Conduct research on competitors within the party supply market on various e-commerce platforms.
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Identify opportunities for differentiation and improvement based on competitor insights.
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Product Launch Strategies:
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Assist in the launch of new products on e-commerce platforms, understanding the strategies for visibility and promotion.
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Contribute to developing effective product launch plans.
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Website Maintenance:
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Learn the essentials of maintaining and updating the company's e-commerce website.
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Ensure accurate product information, pricing, and a user-friendly experience.
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Compliance with Platform Policies:
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Understand and comply with policies and guidelines on each e-commerce platform.
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Contribute to developing strategies aligned with platform-specific requirements.
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ContentCreationSkills:
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Develop skills in creating compelling product descriptions, images, and other content to drive sales.
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Contribute to the development of marketing materials for online campaigns.
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AdaptabilitytoE-commerceEnvironment:
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Adapt to the fast-paced and dynamic nature of the e-commerce environment.
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Develop the ability to handle changes, challenges, and updates in the online retail landscape. These learning objectives aim to provide the intern with a comprehensive understanding of e-commerce operations, customer engagement, digital marketing, and the specific requirements of managing party supply products across various online platforms. The internship is designed to be a valuable learning opportunity that prepares the intern for a future career in e-commerce.
Qualifications:
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Current enrollment in a relevant degree program (e.g., Business, Marketing, E-commerce).
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Familiarity with e-commerce platforms such as Amazon, Etsy, and Shopify.
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Strong communication and interpersonal skills.
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Detail-oriented with organizational abilities.
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Basic understanding of digital marketing concepts.
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Proficient in Microsoft Office suite.
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Self-motivated with a proactive approach to tasks.
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Ability to adapt to a fast-paced and dynamic e-commerce environment.
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Applicants must be a Current NJ undergraduate student, Graduate student, or recent college graduate
(must have graduated less than one year prior to start of the internship experience (May 2023-May 2024 graduates)
Applicants may submit a resume and cover letter to careers@ninalemsparty.com
